Payment and Shipping
All major credit cards and PayPal are accepted forms of payment.
All orders (excluding pre-orders and custom) ship priority mail within five business days (Mon - Fri). Please contact me regarding International shipping.
Exchanges and Returns
Exchanges are accepted for my Exclusive Transformation Mugs. Custom and personalized orders are not eligible for return.
Buyers are responsible for exchange shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
There will be no refunds, exchanges, cancellations or replacements for packages that are shipped to the incorrect address due to customer error. It is the customers responsibility to supply Black RoyalTee with the correct shipping address. Re-shipping fees on an exchange are the responsibility of the customer.
Have questions? Contact us! 312.609.9673 or send me a message!